TERMS OF SERVICE
OVERVIEW Welcome to HEMAS ELEGANCE. The terms “we”, “us” and “our” refer to HEMAS ELEGANCE. HEMAS ELEGANCE operates this online boutique, providing you with a curated luxury shopping experience (the “Services”). The below terms and conditions (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting our boutique or purchasing something from us, you agree to be bound by these Terms.
SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide certain information, such as your email address and shipping details. You represent that all information provided is accurate and current. You are solely responsible for maintaining the confidentiality of your account credentials.
SECTION 2 - OUR PRODUCTS We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. However, we cannot guarantee that your computer monitor's display of any color will be accurate. All descriptions of products are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail provided at the time the order was made. Your purchases are subject to our Refund Policy. You agree that your purchases are for personal use and not for commercial resale.
SECTION 4 - PRICES AND BILLING Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice at any time. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
SECTION 5 - SHIPPING AND DELIVERY Due to the exclusive nature of our products, delivery times are estimates. We are not liable for shipping delays caused by carriers or customs processing. However, we are committed to ensuring your order arrives in pristine condition.
SECTION 6 - INTELLECTUAL PROPERTY All content included on this site, such as text, graphics, logos, images, and software, is the property of HEMAS ELEGANCE or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written consent.
SECTION 7 - THIRD-PARTY TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties of any kind.
SECTION 8 - THIRD-PARTY LINKS Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
SECTION 9 - PLATFORM PROVIDER Our store is hosted on a secure global e-commerce platform that allows us to sell our products and services to you. Your data is stored through our provider’s data storage, databases, and the general application on a secure server behind a firewall.
SECTION 10 - PRIVACY POLICY Your submission of personal information through the store is governed by our Privacy Policy. We are committed to protecting your privacy and using your data only to enhance your shopping experience.
SECTION 11 - FEEDBACK If you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
SECTION 12 - ERRORS AND INACCURACIES Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors and to change or update information at any time without prior notice.
SECTION 13 - PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.
SECTION 14 - TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us.
SECTION 15 - DISCLAIMER OF WARRANTIES We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk.
SECTION 16 - LIMITATION OF LIABILITY In no case shall HEMAS ELEGANCE, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
SECTION 17 - INDEMNIFICATION You agree to indemnify, defend and hold harmless HEMAS ELEGANCE and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand.
SECTION 18 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
SECTION 19 - ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
SECTION 20 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with international commercial laws and regulations applicable to global e-commerce.
SECTION 21 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
SECTION 22 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at support@hemas.com. Our customer service team is available to assist you globally.