Privacy policy

Last Updated: October 31, 2025

At Hemas Elegance, your trust means everything to us.

We value your privacy and are committed to keeping your personal information safe, secure, and used only for the purpose of delivering a smooth and elegant shopping experience.

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Information We Collect

We collect only the details needed to fulfill your order and improve your shopping experience:

• Your name, email, phone number, and shipping address
• Payment information processed securely through trusted partners like Shopify Payments (Visa, Mastercard, and American Express)
• Order history and preferences to help us offer better recommendations
• Device and browsing information to enhance our website experience

We never sell or share your data with third parties for profit. Any information shared is strictly for completing your order — such as payment processing or shipping.

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How We Use Your Information

Your information helps us:

• Process and deliver your orders with care
• Contact you about your order or provide customer support
• Personalize your shopping experience
• Keep you updated on new collections or offers (if you’ve subscribed)

You can unsubscribe from marketing emails at any time — your comfort and choice come first.

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Data Security

We protect your information using industry-standard encryption and secure storage through Shopify’s certified servers.

While no online system is 100% perfect, we take every possible measure to ensure your data remains private and protected.

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Your Rights

You have the right to:

• Access or correct your personal data
• Request deletion of your information
• Opt out of marketing communications at any time

To make any request, simply contact us at hemaselegance@gmail.com — our team will assist you promptly.

Hemas Elegance — where warmth and trust go hand in hand.